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by traceroute66 892 days ago
> a fourth one replaced by a voucher for a 450km taxi ride

When can I move to Germany ?

In the UK if your train gets cancelled its either:

    1. "Tough shit. Suck it up buttercup"
    2. The infamous Rail Replacement Bus Service
Most of the time option two doesn't even get offered.

So yeah, you would not find me complaining if the train company offered me a taxi voucher if my train was cancelled !
1 comments
cmplxconjugate 892 days ago
In 2018 I spent ~£6300 on train tickets for personal holiday travel all over the UK. Of that, almost 50% of it was refunded due to meeting requirements for partial refunds due to delayed/cancelled services.

After that experience, I purchased a car and motorbike and I will never be convinced to give up my independence in exchange for that abysmal service. It was completely morale breaking. What's worse is I then worked in Japan during 2019 and experienced some of the best service I could possibly think would be reasonable. It's hard to defend in any form the absolute depressing state of the UK rail service.

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