[rvdginste]

I agree, I think forums and things like Slack/Discord/IRC is used for different kinds of communication. Forums are rather asynchronous, while the others are rather synchronous.

When a forum is used to help someone fix a problem, there is a communication thread that (as you say) can be searched and followed by other people. In things like Slack/Discord/IRC, this kinda of thing "disappears". Even if you have seachable logs, I think these are a lot harder to search than a forum that is more "structured".

I do believe there is value in having both forums and Slack/Discord/IRC.

[Xcelerate]

> In things like Slack/Discord/IRC, this kinda of thing "disappears"

This drives me nuts. I went from one company that used Workplace to a different one that uses Slack, and I can never find anything anymore. “Who was in that conversation back in November? What timeline for this project did we agree upon?” I spend half an hour adjusting search filters in Slack to try and find information like this.

[ghshephard]

Strongly recommend you use a knowledge engine like glean (or one of it's many competitors) at work - pulls together slack, google docs/sheets, confluence, github - single place to filter by date, document type, who it's from, etc....

[tinodb]

That’s just bandaid. Using chat to manage projects is just a bad idea a lot of people now got used to….