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by crotchfire 885 days ago
someone filed a complaint to Njalla about unconsensual nudity being hosted on nitter.net, with a link that actually came from another instance.

https://github.com/zedeus/nitter/issues/1150#issuecomment-18...

Extremely not-encouraging.

I didn't think much of it when I got an email with the subject "Njalla: New Message", and the body just being a link, while traveling.

This is not what I would call professional behavior by Njalla. Apparently everything they send you, including "hey try our new iOS app in the app store!", comes in the form of "Njalla: New Message <hyperlink>". So you have to click-login-read every one of those "new app in the app store!" spams in order to not miss the "hey we might suspend your domain" messages. And of course you can't write spam filtering rules for any of this since it's all forced through a browser flow instead of your mail client. Great.

And this login-to-read-the-link is with the credentials that control transfers of your domain -- heaven forbid you might not want to keep those on every machine from which you read email...

3 comments

Wow, I don't think I'll be doing business with Njalla then.

I've always wanted to own my domain anonymously and considered moving it to Njalla, but the idea that they could evaporate and I'd lose control of my domain forever put me off. Now I have another reason.

Maybe check out epik.com
I would not recommend Epik after their data breach 2 years ago where all their customer info got leaked because it was all sitting unencrypted on their servers.
Njalla is, sadly, garbage. It is a disgrace to the legacy of The Pirate Bay. I've heard horror stories of domains being stolen, without possibility of transfer, over fake reports.
This is no different from Amazon though. All their emails, including the “we wont refund you if you don’t respond” ones come with exactly the same “about your order” subject.
It is completely different.

You seem to have selectively ignored everything about this discussion except "unhelpful subject line". All of Amazon's emails have a complete body with all the important text instead of just a "click link to read". Spamfiltering against this works very well.

Compare apples to apples: what do Amazon's account suspension emails look like?

The point in the original message on Github was that you see an email in your inbox and ignore it because it looks like the other 100 emails you get every day.

Maybe their account suspension emails are different, maybe not. I wouldn’t bet on it anyway.

This would be an even further step. Reminds me of how Cable /Xfinity won't let you cancel sports package over chat....they send you a link to your phone that you must click, log in (password verification, captcha etc...) and than change the terms of your account.

Even on phone they make you respond to a text to confirm. Of anything happens (internet is not working, whatever, your bill will not be reduced).

Every extra link you must click to a third party source will remove half of your people.

It's an egregious step, imo