It’s the weekend, maybe give them a few days. Njalla is not going to destroy their reputation over Nitter. Likely they didn’t even know anyone cared about this service.
That's exactly my point: if the reason for suspending the domain was SO URGENT that it had to be done on a Saturday, then they can find time to explain their actions on the same day they took them.
> Likely they didn’t even know anyone cared about this service.
Er, you do know that both Njalla and Nitter cater to the surveillance-disliking crowd, right? I would be shocked (shocked!) if there aren't multiple Njalla employees who use nitter instances daily.
> Njalla is not going to destroy their reputation over Nitter
What exactly is this supposed to mean?
Building your product on top of a domain that someone else owns (by design) is an inherently risky proposition. The only type of customer Njalla would attract in the first place are fringe privacy-conscious customers who begrudgingly accept this risk.
This is exactly the type of nightmare scenario their customers don't want to run into. If they don't treat these issues as a matter of urgency and don't support their customers as much as they're legally allowed to by fighting BS requests, they'll very quickly find themselves out of business. I suppose the irony of this is lost on you, "monero-xmr".
They're doing a decent job so far.