Joel Spolsky was in the business of selling versions of his software. A lot of businesses nowadays are selling subscriptions to saas software, and the sales dynamic is very different.
For enterprise SaaS, QBRs and contract renewals are the point where sales shares all the new features as part of the story as to why the company should continue being a customer.
Yeah, and lots of big companies have checklists for RFPs et al, so if you don't have a feature it doesn't matter how good the rest of your software is, unfortunately.
For enterprise SaaS, QBRs and contract renewals are the point where sales shares all the new features as part of the story as to why the company should continue being a customer.