[thebiss]

Can you give one of those examples?

A large enterprise may have the resources (time and money for corporate counsel) AND leverage (# licenses needed across many products) to negotiate privacy terms that align with their needs, or even pick another product.

A smaller firm is effectively stuck: they don’t have the resources or leverage, and sometimes must use the same products as large enterprises to do business with them.

In the case of Outlook specifically, if you do business with enterprises that use it, your meeting calendaring needs to work flawlessly with theirs. A missed or broken reschedule or repeating event can mean your teams sometimes don’t show up when expected. This really happens.