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by pakitan 893 days ago
One of the dumbest takes I've seen in a while. Good customer service is like juicing in athletics. You can get away just fine without it but once those pesky competitors stop yelling at their customers, you're kinda forced to do the same as well. Not to any benefit but just to maintain the status quo.
1 comments

Diligent readers will observe which aspect(s) of your attempted equivalence do not pertain.
Unfortunately we don't live in the land of omniscient rational actors.

Being able to find customers and explain your products value to them, that being marketing, is an essential part of producing a product.

If only marketing stopped at explaining the (actual) value...
If you can find a meaningful and clear line suitable for use in regulations I'm sure there's some people who would like to hear it.
Pretty sure the bright-line has always just been caveat emptor.
Where does "caveat emptor" end? Fentanyl test strips before every meal?