[steelframe]

It's Amazon's signature style to make the bad press go away without addressing the underlying issue that generated the bad press to begin with. Their culture is to hand everyone a pager and pull them in to fix the "problem" through just-in-time heroics rather than spend the money to build a system that's resilient to suckage in the first place. And "fixing" means tediously swatting down specific instances that are made public.

1. Allow 20,000 bads to happen through systemic enshittification

2. Get called out on 20 of the bads

3. Hurry up and have some poor sap manually "fix" the bads being highlighted in the public forum

4. "We've fixed every bad we've been informed of!"

5. ???

6. Profit

[mint2]

Wait but does Amazon even view these seller as bad?

I get the feeling they love these sellers but just don’t like them messing up the titles.

They’re perfectly happy with low quality drop shipped items with badly written descriptions. They make tons of money from those.

[michaelbuck]

That's exactly why this situation feels a little weird. Usually Amazon usually just lets things like this slide.[1]

Amazon initially didn't take the product down from its site after being informed of these results, saying it had documentation supporting its safety, according to the Journal. Later Amazon did remove the product, saying it would ask for more documentation from the company it had used to test it.

[1] https://www.businessinsider.com/amazon-selling-toxic-toys-le...