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by Aurornis
890 days ago
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> Not sure if I watched the same video shared here as you did. > but she seemed calm She only let them speak for 21 seconds before "I'm going to stop you right there" and you she also referred to their words as "bullshit". I don't know what level of business discourse you're accustomed to, but if someone is cutting you off 21 seconds into the conversation, speaking over you, and calling things "bullshit" then it's time to slow down and let them cool off. |
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The word bullshit didn’t even register, never mind offensive in its usage or delivery. If anything it was direct and succinct. She was being given generic spiel which where just words with no information likely from a script to close the call meeting minimal obligations as soon as possible then forget about that person.
The woman had just lost her job with others unexpectedly, she was shocked but calm and wanted a clear simple answer. If that was classed as heated the people delivering the news were clearly out of their depth and unprepared. There response served nothing other than agitating the woman as they wanted out of a hard conversation instead of having and managing a hard conversation.
They could have been honest “We’re sorry, we don’t personally know you, we’ve never met or spoke before. We’ve been given a list of people to call the company has had to make redundant which has come as a shock to us as much as you. We personally do not know the information you are asking as it hasn’t been provided to us personally at this time, we know as much as you. We’ll try to provide and find the information you are asking and contact you as soon as we have it, in the meantime here are my contact details feel free to contact me if you have and questions in the meantime”.
Straight talking honesty goes a long way instead avoiding hard conversations at all costs.