[gffrd]

Agree with everything you're saying.

Watching the keynote, I found myself thinking how unhappy Uber would be with skipping over interacting with them entirely: there's no "Uber experience" you have when you're in the car, so what do you get from Uber that any random company with a tie in to Rabbit can't get you?

Option 1: a shift in devices/model like Rabbit pull the magic carpet out from under companies like Uber, and everything becomes purely transactional.

Option 2: rabbit-like market creates exclusivity-based need, to ensure Uber is the number-one (or only) rideshare choice, so it doesn't matter that customers aren't "experiencing" Uber. Uber relinquishes the experience to the agent (unlikely).

Option 3: Uber et al wage war against agents and make their use impossible