[mattbrewsbytes]

How is this problem any different than a task/ticket/todo tracker?

I don't see custom built todo trackers as adding value to that workflow. What features are you thinking would require something that any of the 100's of SaaS offerings out there don't do that would be needed?

[jpochtar]

totally— this is for integrating into custom internal tools. Consider content moderation: you wouldn't want mods getting tickets in JIRA then switching to a different tool to action them.

If switching between screens is not a problem, by all means prefer Linear/Asana/Jira/etc!