Yes, we currently sell to customers in the United States, Canada, United Kingdom, certain countries in the European Union (Denmark, France, Germany, Ireland, Italy, Netherlands, Spain, Sweden), Korea, and Japan. We will ship r1 devices only to mailing addresses in those countries/jurisdictions.
When will my r1 be shipped?
We expect to begin shipping r1 to US addresses for Pre-Sale Purchases in March-April 2024. Shipping to non-US addresses for international orders and fulfillment of Pre-Orders are expected to begin later in 2024,but we do not have a more definite estimate at this time. Shipping estimates are subject to change based on our manufacturing capacity and component availability. An exact shipping date is not available beyond the expected shipping window listed above. Please be assured that we will fulfill orders as quickly as possible in the order they were received. We will update this FAQ page with regard to shipping within the United States and shipping for international orders with the latest information on shipping window estimates as soon as we have that information.
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Do you ship outside of the United States?
Yes, we currently sell to customers in the United States, Canada, United Kingdom, certain countries in the European Union (Denmark, France, Germany, Ireland, Italy, Netherlands, Spain, Sweden), Korea, and Japan. We will ship r1 devices only to mailing addresses in those countries/jurisdictions.
When will my r1 be shipped?
We expect to begin shipping r1 to US addresses for Pre-Sale Purchases in March-April 2024. Shipping to non-US addresses for international orders and fulfillment of Pre-Orders are expected to begin later in 2024,but we do not have a more definite estimate at this time. Shipping estimates are subject to change based on our manufacturing capacity and component availability. An exact shipping date is not available beyond the expected shipping window listed above. Please be assured that we will fulfill orders as quickly as possible in the order they were received. We will update this FAQ page with regard to shipping within the United States and shipping for international orders with the latest information on shipping window estimates as soon as we have that information.
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