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by noneoftheabove 893 days ago
They refused to take any actions after doing a one time fix up where battery swell and deformed the keyboard. After that one time full fix that came with subpar customer service repair … the issue persisted And repeated. They deliberately waited until full service warranty expired. Then kept arguing that the entire thing is out of warranty. Worst people ever. Worst support and worst silencers. Also worst design for battery replacement.