[sagaro]

There are two ways to do a delivery on demand (like quick commerce or food delivery): 1. Take responsibility for the delivery. Here is a customer orders and a Restaurant accepts and prepares the food, you take the responsibility to find a rider and get it delivered. If there are no riders, it is not simple to cancel the order, as the restaurant has prepared the food. In this case, you have to take the hit on the delivery fee (surge price it) and pay out of your pocket. 2. Don't take responsibility of the delivery. Here when a customer orders and there is no delivery guy, the restaurant takes the customers money as they have prepared the food. The customer is pissed and the app will slowly die.