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by Krasnol 901 days ago
I don't know how any of those examples are supposed to help in this situation.

You have exactly two relevant phone infrastructures in the Western World. One is pretty open and the other is locked. Usually it doesn't cause many problems besides envy. People can still talk with each other. It works quite well all over the planet because of third party commutation software like Whatsapp, Facebook, etc.

However, on the locked ones biggest market there is a special situation where the fact that third party software is not that popular. This situation grew out of historical reasons and has created a toxic problem which divides the whole country almost in half. None of your examples above is so widespread and creates such a huge divide.

So what is it you can do about it as a company? You could allow for interoperability within the established communication methods your customers use. Or you could just ignore the problem and be happy about all those customers who have to buy your expensive devices and services only because they don't want to be outcasts in their class, in dating, at work, etc.

The decision Apple made here shows their attitude towards their customers and their potential customers. An attitude towards the society at large, actually. Looking at it from outside the US-bubble it's quite shocking and pretty much disgusting. I wonder how people working there are not ashamed of themselves for keeping such a problem up.