[jimbokun]

Over the years, Amazon has gone more and more in the direction of the software being the product.

As an immense e-commerce site, the software enabling all the sales was the key differentiator to the competition.

Then they brought in external sellers, making the e-commerce platform more directly a product.

Then of course they started selling the infrastructure directly as a product, as AWS. Which of course relies on software to automate the provisioning, operation, and monitoring of those computing resources.

[michael_leachim]

thank you, so it more dependent not on a type of company but on how the company runs itself.

It can have its main product not in software, but it can bet on R&D in order to outrun their competition.

And the other way around is true too, that is how you get bad software products which somehow always stays afloat because of exclusive focus on sales.

I agree that AWS is indeed a software product, this one is obvious.