[jen20]

I got refused a rental in the middle of Manhattan once because I wouldn't show them a return flight ticket (I actually did have one, but it's none of their business).

I charged the company back via my credit card provider, and have never even considered doing business with that company again.

[Rebelgecko]

What company?

[jen20]

That one was Hertz. I use Avis pretty much exclusively now. They're mostly "ok" but certain pickup locations (SFO for example) are notoriously terrible at actually having a car ready like they are supposed to.