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by op00to 901 days ago
I switched from GMail to a personal Microsoft 365 domain when Google decided they didn't want to give me free email/domain services anymore. 365 was cheaper. I got about 10x the amount of spam to my 365 Junk folder than I did to the Junk folder in GMail. I would spend 10 minutes a day going through the junk folder to pick out false positives. I woud have inexplicable issues with missing email with 365, where the root cause was always SPF issues from a third party sender. The big issue was event tickets mailed from a third party ticket service provider using the venue's domain name rather than the ticket provider's domain.

I switched back to GMail a few months ago, and not only do I see less stuff in my Junk folder (indicating Google is blocking stuff rather than identifying it) but also I have not seen a single false positive. Hopefully that means Google is more effective, but there's no way to tell if I'm missing legitimate email. So far, no complaints.

2 comments

Microsoft's spam filter is fundamentally broken. It's been that way for decades. There's an entire cottage industry of snakeoil salesmen that want to sell in-line antispam gateways to bolt onto 365, and the worst part is that they have a very good reason to exist...
Strange, while I keep my GMail address I don't use it for anything new anymore since roughly 50% of the positives are false (no false negatives, though).