[zefhous]

I just came to HN to see if there was something about this here. I just got my first charge out of nowhere. I’ve had an account there for a couple years and tried it out a long time back but wasn’t actively using it.

I like fly as a service, and I have no problem with them charging, but coming out of nowhere with no prior notice is definitely frustrating and unexpected.

[tptacek]

We agree. Presumably by now you got the email we sent out to everyone about reversing the charges. This was a bug.

[zefhous]

Thank you for making this right! I didn’t think there was any malice in it and it’s nice to know it was a simple mistake.

I’ve also already unassigned my unneeded address and I’m still interested in using fly for some things in the future.

[rightbyte]

> coming out of nowhere with no prior notice is definitely frustrating and unexpected.

Sounds like fraud or theft to me?

[quickthrower2]

The same fraud or theft that gives Amazon a 1.5 tn market cap?

[delfinom]

The notice was posted by Fly on October 18th.

[zefhous]

Posting a notice isn’t exactly the same as communicating with accounts that will be affected by the change. I hadn’t seen anything about it so it was a surprise to me. Would have appreciated a simple heads up - “hey, we’re going to start billing for this”

[tptacek]

You're right to be surprised, we share your expectations.