[mariodiana]

“[D]esign the software to fit the maximum team cognitive load.”

I see. So, RAID drives, failover servers for redundancy, and generators (or at least UPS batteries) for power — but push your team to their maximum load.

[guhcampos]

Might be a bit of a wording thing, because I think I got it very differently than you.

To me, that sounds like "you can't design for a higher cognitive load than what your team can absorb" - and not "try to optimize the cognitive load dor the maximum your team can absorb".

[slabity]

It sounds like it should have been worded like, "Minimize cognitive load to maximize team effectiveness"

The original wording sounds like could go both ways, so I understand why the person you're responding to sees it that way.