[pbhjpbhj]

Why doesn't whitelisting an address ensure one receives messages from it, the address has never sent spam, sends at most a couple of emails a day. But I couldn't receive emails from it, there was no notification or information despite the address being on my whitelist?

What's the rationale there?

[sheikheddy]

Huh? This shouldn’t be possible in principle? Don’t quote me on that though, I wish I’d paid more attention to my notes but they’re a mess and haven’t kept up with newer changes, if they were accurate at all in the first place. I’d submit an escalation so support can look into it.