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by amluto 900 days ago
…but this is pizza, and pizza is a somewhat unusual food that is both commonly delivered and degrades quite quickly after being prepared.

So a nearby pizzeria with its own delivery drivers that has a degree of operational competence can get that pizza in a car immediately, which means that the customers get better pizza, which means they order more pizza from that store.

Uber Eats and DoorDash don’t seem to manage to get pizzas into a car immediately.

2 comments

What Uber Eats et al have done is normalize shitty cold takeout delivered unreliably. So now that the bar has been reset, Pizza Hut is trying to take advantage of reduced expectations.
Pizza is also one of the only foods where the profit margins make delivery actually make sense.