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by oblio 910 days ago
Regarding your company:

At some point the incentives become misaligned, though, we've seen this happen over and over.

Someone proposes and sends a PR making huge quality of life improvements, it's shot down because it would reduce consulting revenue (the rejection reason is officially not this or not even stated at all).

Someone proposes and sends a PR implementing advanced functionality that the core company sells as part of a paid extension, the PR is rejected (for obvious but not mentioned reasons).

A cloud provider starts offering a service based on the software, the license is changed to non open source.

Plus, these kinds of businesses generally only scale to mom and pop store or maybe 100 consultants.

2 comments

All these have not happened in 20 years though. Not a single contribution have been rejected because of these reasons.

Of course I would indeed expect a contribution that:

- tries to disable our licensing mechanism in our paid extensions

- tries to copy our paid extension code to our product or to a community extension

To be rejected upstream. But isn't it fair game? They can still fork the code and go start something on their own, it's one of the important features of open source. One can start a new extension repository and convince users to add it to their config, or even fork the product and provide this by default. But this is work, they'll have to maintain this, and will probably depend on us, in the end.

Most likely, we would welcome significant contributions and QoL improvements, we are only so many people for that much work to do, improvements would allow us to focus on something else. If someone outside the company is willing to maintain some feature that we currently offer for a price, it probably actually grow / improve the ecosystem and it would probably be welcomed, letting us focus on other things our customers want. People maintaining extensions or feature for our product would likely be friends. Of course you can't just dump some code and go away, that's not sustainable.

> Plus, these kinds of businesses generally only scale to mom and pop store or maybe 100 consultants.

That may be true. My company reached 60 people this year. Nextcloud is around 100. But not everyone wants to become too big. There are a lot of advantages in staying small-ish. For the CEO, a big company is also not the same fun as a 50 people company.

sounds like a very defeatist attitude.

for good software consulting revenue is not a function of how many bugs/bad UX there are- you consult on setup, integration,maintenance,etc. If the software improves the need for this does not disappear.

If you communicate clearly what the proprietary parts of the software are, it also shouldnt be an issue. If someone wants to implement and especially maintain and test them themselves without paying, they are free to fork and do that.

You mention proprietary parts, note that in our case, our paid extensions are also open source. You can clone their git repositories and modify them under the LGPL license :-)

It works because companies are actually willing to pay a few bucks for some convenience and support.