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by bedhead
913 days ago
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I feel like this became much more acute when Starbucks jumped on the bandwagon and forced every customer to opt in/out of tipping on the POS terminal. Obviously, Starbucks is ubiquitous and a frequent purchase and for decades tens of millions of customers who were accustomed to getting coffee without tipping…and everyone was fine. Then they changed things up and shoved these tips in customers’ faces when the notion of tipping for coffee was/is strange. To this day I find it really off-putting and that annoyance has bled into pretty much every other interaction involving tipping. |
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That's not "service". The employee works for the seller.