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by miraantabrez 913 days ago
One problem with calendly is sending links politely without seeming like the other person should bend to your schedule / do the scheduling.

So I‘ve usually said something like: “what’s the best time for you? You can also pick a time here if easier:”

But maybe there’s a product experience that can solve / prevent this problem.

2 comments

Who gets offended by someone giving them a calendly link? I get offended when someone wants to do some ridiculous back and forth with me. Just send me a link and I'll pick a time that works for both of us. When you send me a link you are saying that you value my time more than your own. Which is ridiculously courteous.
Hi. Me, I do. A sales person said 'hey let's get coffee'. I agreed. Then they send me a calendy link of 'okay, choose a time and date that I've predefined.' It comes across like I'm working to fit their schedule. Obviously this isn't the way they want to communicate it, but that's how it comes across.
I've been dealing with this a lot recently and seems to be a generational difference. Surprisingly close age wise with completely different responses.

Anecdotally, people ~40+ do take it personally as parent comment mentioned. It's a "your time is more important than mine" feeling by putting the onus on them. Around ~40% of the time, more senior people have ignored a booking link, and responded with times that work for them, requiring additional messages to confirm everything.

People under ~40 almost always use the link without issue, and usually send a confirmation email or message. People <30 don't respond to the message, just book and I assume we're good to go.

Now I use a "Let me know if there's a good time for you. Otherwise, here are 3 slots and my booking link" message.

Even had to make a Google Sheets app script to list my open 1.5+hr slots for the next 3 weeks to help with pre-populating that.

Within the app I currently have, I handled this by adding validation tied to specific events. So basically you request a slot and get validated or canceled. Maybe there are other ways to make this happen