| I fired my local hospital earlier this year. I had to get a biopsy and I did not receive my results in a timely manner because my specialist's office decided they needed to play phone tag with me instead of just sending me the results through the godawful amalgamation known as Epic. The biopsy was indeterminate, and instead of immediately sending it out for a second opinion or molecular testing they decided to wait until I could see my specialist before giving me the options. I immediately told them to go for the second opinion and to check about insurance approval for molecular testing. They had no idea how to bill me for molecular testing because the pathologist for some reason never suggested it in their report (which I later learned from another peer specialist at another hospital that molecular testing would have been written on the report for insurance approval purposes). My insurance adamantly insisted that it would be covered, and then turned around and told my hospital that I would have to pay nearly six thousand dollars out of pocket. The second opinion took three weeks, which concurred with the original pathology report and finally put the magic words "recommend molecular testing" on paper which got insurance to approve it. But rather than push it through, my specialist decided to play phone tag with me for a couple more days to make sure I was okay with the fifty dollar copay. This entire process, from start to finish, took six and a half weeks to learn that the biopsy sample was benign and nothing to worry about. Now imagine if this were a serious thing and that I needed to have surgery as soon as possible. A six and a half week feedback loop to begin scheduling surgery (every surgeon for this issue in my area was booked at least five weeks out) may as well be a death sentence. I've come to the conclusion that in this country, even if you are extremely proactive and aggressive about advocating for your own health, it's still not enough. You have to supplement this with something proactive like a full body examination in a foreign country (i.e. Japan's Ningen Dock system), otherwise you risk dying from the apathy and bureaucracy of the American medical system. |