[fumplethumb]

We’ve had some success with similar methods. In addition to the simplicity(it just “plugs into” the existing board), it’s nice to get metrics on the bottlenecks happening on the product side of things. If we can show that it historically takes 2 weeks to refine requirements, we can tighten up our estimates and shine a light on potential problems occurring there. If you only have metrics on the dev work, the more business-minded folks tend to focus improvements only on what they can measure.

I’ve also found that folding product workflows into the Kanban board gives the team more visibility and ownership over that end of the pipeline. We can observe how those items age before it ever gets to the dev team and swarm to fix things as a team earlier in the process.