[stavros]

Yeah, and it's a huge trap, because the authors might believe the users. The truth is, if the app gave you that much value, you would have been using it, and would have found a workaround for the bookmarks export.

[nyjah]

I really like this post by Mark Cuban and the HN discussion about Why you should never listen to you customers. Worth checking out..

https://news.ycombinator.com/item?id=1244756 [2010]

https://blogmaverick.com/2010/04/06/why-you-should-never-lis... [2010]