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by canacrypto 916 days ago
I was a happy Netlify user for years until they silently took down my app without warning. They blocked my account based on a bogus DMCA claim, the details of which point to a DIFFERENT app with a similar name. Unacceptable behavior from a hosting provider. I'll never use them again.
2 comments

This seems like human error. How did they handle it when you contacted them?
Oh, that's the best part. The support team sent me an incoherent message semi-explaining the ban and then blocked my email preventing me from responding to explain their mistake! Just stone-walled with no path for remediation. And just to be clear, I was not being rude/aggressive in my messages or anything like that.
Is that other app still up?
Nope, the other app they mistake for mine was taken down too. Maybe with just cause, I don't know. All I know is my app was unrelated and innocent.