[charlie0]

I 100% agree in a smaller company personal agency is huge. Setting the issue of scaling aside, it's very difficult finding people who just get sh*t done and problem solve, no matter what and where in the org. A big part is this has to be built into the org from inception. The other part is that training and encouragement must come from the top. I think more people can grow into having greater agency, but most don't because they tried and got no support and failed, or they actually succeeded but weren't rewarded and decided the juice wasn't worth the squeeze.