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by he11ow 922 days ago
What problem are you solving and for whom?

If it's a real problem for real people (and not an imagined one for imagined B2Bs), what are they doing right now? Is it good enough?

Why do you, of all people, want to solve this problem, of all problems? What's the fire emanating from inside?

With good answers to these questions you'll find it a whole lot easier talking with clients. If the problem is real and painful enough for them to have cobbled together a solution, they won't care if you made your software out of matchsticks.

1 comments

Support pages exist. Some businesses use documentation, faqs. Some use systems like intercom. Some simply leave an email up there for customers to reach out at.

It works. But is it good enough? Probably not. And even though there are competitors out there, I also think the market is large enough for a good enough opportunity for a new product to exist.

But yeah, the problem seems to be real and painful enough.