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by jon-wood 920 days ago
By far my favourite delivery company in the UK are DPD, who provide solutions to all of these problems. On the day of delivery I get a text message from DPD giving a delivery window which is somehow both very specific and quite vague: "your delivery will arrive between 10:54am and 11:54am".

If I know I'm not going to be in during that delivery window I can follow a link and ask them to either leave it on my doorstep, with a neighbour, redirect it to a local post office, or attempt delivery on a different day.

None of this is difficult to do, most delivery companies just don't bother.

1 comments

Yep DPD definitely lead on the recieving end, I always fine the Americans, FedEx and ups to be by far the worst on that end.