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by bob1029 922 days ago
I've been with all 3 major and Azure is the only one that even feels like it has support. Even so, unless you are a big customer on some special agreement, you aren't going to get any red carpet treatment. We pay for the $100/m support plan right now and it's pretty goddamn mediocre. Maybe submitting tickets for "legacy" AD domain services outages doesn't touch the rockstar support team these days. Support quality is probably variable across product team at some level.