[kolinko]

I don’t know about other countries, but in Poland FedEx is disastrous when it comes to delivering packages. And it’s not so much their last mile couriers, but anything related to the delivery process itself - as if they had extremely broken IT infrastructure, systems and processes.

I remember getting five packages through them from US in a short timespan and every single time something else was broken in their support. One time they even forgot to take duties payment from me and asked only when I was getting the next package.

My theory was that FedEx prioritises comfort/pricing fir shipping companies which are unaware of how bad is it for the receivers.

If anyone ships to Poland (Europe?), I beg you - use literally anything else. My friends’ experience has been similar

[TylerE]

I kind of suspect non-domestic carriers generally suck, no matter what. DHL (to the limited and seemingly decreasing extent they exist at all) are absolutely horrendous here in the US, for instance.

[namibj]

I had FedEx send me to collections for duties on a parcel marked to not deliver without collecting duties, for which the delivery guy signed a receipt.

Horrible.