[jzb]

You’re not entitled to see the skeletons. The people shutting down their business owe their customers a notice. They don’t owe the world an exposé of their (possible) flaws.

A business can fail just because it’s the wrong time or they were unlucky or many other reasons. If the issues were embarrassing? They don’t owe you those details.

[Dylan16807]

They're not asking to see the skeletons. They're trying to figure out if skeletons actually are likely, or if the phrasing is motivated by some weird fear of saying the business model failed and ran out of money. And it's more about this type of announcement in general than this specific business.

[galaxyLogic]

Right. Maybe the reason they failed is they priced their product too low. Maybe they were too altruistic.

It would be nice to know why some businesses succeed while others fail. If I knew that I guess I would be rich.