What's the term for when a failing service causes the users of said service to use it more to complain about it failing? Because it sure seems like that's happening to some extent.
Not exactly what I was thinking of, because that's more on a local system than at web scale. Something else, I'm sure it's related though, kinda like a crowd crush?
thundering herd really only happens at 'web scale', whatever that means. There was an article on HN recently showing how even a distributed/replicated system can fall to the thundering herd.