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by bee_rider 917 days ago
We have comments from people who’ve worked there, which fit the general impression that the places tend to give.

I haven’t worked in fast food, but I’ve worked in retail, and it was my experience that the “nice” manager would schedule us, like… one extra person beyond the bare minimum.

Why do you suspect this, do you have any particular insight into these kinds of businesses beyond the rest of us?

1 comments

Well, yes I do. I have owned four franchised businesses - all quick serve restaurant style - from two different national chains. Individual franchisees have significant leeway in how they schedule. Some, particularly marginal locations, will cut staffing to the bone. Others that are more confident in sales and doing well are able to schedule more than the bare minimum so that customers don’t wait as long and employees are happier.