[Dem_Boys]

It's a relative time sink and the toughest logistical challenge in the whole store for workers due to soft serve melting so fast.

You must make the ice cream last. The car has to be at the window (or customer at the counter) when you start. This is the only item in the store that must be prepared like this so you must always have a free person to do this. McDonalds does't provide the labor budget to have "free people" standing around to get your ice cream when you need it. Making ice cream almost always hurt another area of the store in a small way.

Also making a soft serve ice cream cone is much harder than you think. Took me ~2 months to get it down. Dont even get me started on dipped cones.

Fun fact: This is why your mcflurry doesnt have candy at the bottom. Workers hate ice cream! They dont blend it with the machine, they'll just hand blend it to be quick.

The fix would be to take the burden off the the employees. Automate it just like they did drinks. Or increase the labor allowance to have the staff to handle ice cream. They'll probably never do that though.