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Engineering is generally a smaller org compared to everything else. In your example, has the quality of tweets or whatever it is called now, decreased? Are you seeing lesser engagement? Have your sign-ups decreased? How many new advertisers are you attracting? What about the revenue? Why have all of these take a plunge? As engineers, sometimes, we tend to think of all problems as just software and forget about the large machinery that works behind us to make the product successful. A good analogy is the military. When you think of armed forces, you think of soldiers, the fighters. But, for each fighting person, there is a 5 - 10x the number of support personnel - from logistics, to chefs to camp maintenance to chaplains to everyone in the middle. Similarly, for twitter/x to be successful, it needed marketing, sales, support, content moderation, legal, etc. If you get rid of all of those, then you maybe running a software, but not a business. At the same time, it is true that most large companies run a bit fat. But this is also the first chapter in Mythical man-month, aptly named "The tar pit" and Frederick P. Brooks, Jr does a better job than me in explaining why it is so. [https://web.eecs.umich.edu/~weimerw/2018-481/readings/mythic...] |