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by trodat14 915 days ago
This is fantastic to see, although bitter-sweet considering I just had my phone and Apple ID stolen in August. I suspect the thief was watching as I unlocked my phone and got the passcode that way, although I was drugged and have amnesia (worst Tinder date ever) so it's possible I unlocked the phone for her.

However they got the passcode, it was enough to immediately change the 'trusted phone number' with Apple and lock me out of my account. Even after hours on the phone with Apple Support explaining the situation and offering to provide a police report and any documentation they wanted to verify my identity, the weren't able/willing to help me without that phone number. There have been numerous hassles to moving to a new Apple ID, including having to provide proof-of-purchase for all my other Apple devices to get them unlinked from the stolen account. But the worst by far was losing years worth of photos, which I foolishly trusted to be stored safe in iCloud and are now locked away from me and available to criminals.

This is a step in the right direction but I'd love for Apple to improve their policies around proving ownership of a stolen account. Even with this new protection, if you're ever robbed at gunpoint or coerced while drugged, your Apple ID can be taken and there's no path (that I've been able to find) to recover it.

1 comments

It does sound like the worst Tinder date ever. What country or city were you in?
This was in Mexico City. I've traveled there many times and generally feel very safe, but learned a valuable lesson in being overly trusting of new people.

I'm thankful to be alive, since I don't know what drug I was given and how much. And fortunately she left my passport so I was able to get home. But what a mess, I really can't recommend it.