There are some really terrible UI choices in SwOS, like not labeling rows of checkboxes so users need to hover over each one with their mouse to see a tooltip.
Send them a bug report, they'll likely fix it. I'm not joking, they're not using Webfig often, so sometimes they can overlook these kinds of minor issues.
I have a mikrotik https://mikrotik.com/product/hap_ac3 that I bought as a sort of test and it's been working fine for my needs. the webUI isn't the best, but wiki docs were pretty straightforward and I've been decently happy.
There's a learning curve indeed, but it's also essentially just a thin wrapper around nftables (read iptables) so you learn about Linux networking by using them
I've been using unix and linux since the 90's and linux full-time on every system of mine, and Tik's still seemed entirely counterintuitive to me. I'd rather just deal with iptables and linux directly without the wonky cli.
I've been using their devices for years, and I haven't had any problems setting them up.