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by Broken_Hippo
925 days ago
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You already have this to an extent - how many people touch your medical records? I can look up people's past addresses online, it isn't all that private - which is fine for most folks, but bad for folks getting stalked. Heck, I worked at a landline phone company 25 years ago and they used the last 4 numbers of a social security number to verify everyone. Think about this every time you talk to a utility: That underpaid worker definitely sees your information. Plus addresses and names and so on. But more realistically, there is no real reason that the person viewing the footage needs any of that information. It might be helpful to know that the person is having a mental health crisis, sure, and it might be helpful to know if the person is a minor. But they don't need to know the names of folks nor what the diagnosis is. Treat it like health information: Give nothing but the necessary information. And if society can trust an underpaid, stressed call center employee to have a bunch of this information, I'm pretty sure we can trust these underpaid, stressed folks too. |
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For example, people have been blackmailed over psychiatric records from their childhood.