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by eviks 919 days ago
> modules that accounted for less than 0.1% of page visits. This meant I could remove them entirely without affecting 99.9% of users.

No it doesn't, these are different metrics, same user that does those 99.9% visits could once in a blue moon want to visit a very important page, and be negatively affected. And this could (in theory) be the case for every single user

The Word screenshot is another illustration of the misplaced nature of this criticism: you wouldn't enable all of those toolbars in reality to obscure everything! If you wanted something, the beauty is you could just drag a needed button from a toolbar to a more condensed version

Or enable a toolbar for when you needed it, and then disable it

2 comments

Isn't the standard corollary to that "80% of features not being used" statement that it's a different 80% for every user?
Seems to be from Spolsky here : https://www.joelonsoftware.com/2006/12/09/simplicity/

"A lot of software developers are seduced by the old ‘80/20’ rule. It seems to make a lot of sense: 80% of the people use 20% of the features. So you convince yourself that you only need to implement 20% of the features, and you can still sell 80% as many copies."

“Unfortunately, it’s never the same 20%. Everybody uses a different set of features."

Yeah, I'm thinking about the apps I use all the time and the features that I rarely use but would miss.

Like reset password... or account cancellation ... stuff like that.

We have a linux user self-serve page where we can reset our passwords when they expire. The catch is we never use said password because all logins are done with keys but you can't login if your password is expired. So imagine someone "data-driven" getting rid of that page because it is rarely used.

Why do the passwords expire if they're not used? "best practice"

Agree with both you and above that low usage is not a good signal of unimportance, but “reset password” is actually used _very_ frequently across the spectrum of average joe users. Here’s an example source: https://www.statista.com/statistics/1303484/frequency-of-pas...