[infinitivium]

This article tries to pin the culprit here as a Best Buy vending machine problem. His problem is at most a vending machine problem, and really just his own mistake. Why would you buy something from a vending machine that is inside a package you can't see inside?

He lampoons Best Buy over a personal mistake.

[nimblegorilla]

His "mistake" was assuming there would be a reasonable return policy with Best Buy due to the machine's Best Buy branding. People buy products inside packages all the time and assume they can return them if the packaging is misleading.

[lmm]

The Best Buy vending machine is pretty unique, isn't it? Or at least new? "I bought a $70 product from a vending machine" would perhaps highlight the core of the problem, but are there any non-best-buy machines selling the same kind of thing?