[bluesroo]

> What seems much more likely to me is they offered unlimited storage as a competitive feature of Google Workspace thinking it would still be profitable even with some customers using much more storage. But because we can't have nice things a bunch of people realized they could essentially use the unlimited plan as an ultra-cheap object storage service and were storing 100s of TB of data. Rather than raise everyone's prices to subsidize bad actors, it seems much more reasonable to just discontinue unlimited storage.

This is the internet. Google has been around since the dawn of the popular internet. At this point, no one should be naive to the abuses that internet-facing services regularly encounter.

The correct thing to do here is not offer a fantasy service to customers. Now that they've offered a fantasy service, they should be on the hook for actually assisting the customers that have been locked into their service.

Admittedly, there's naiveté on both sides here. There difference is that the company is the one with the money and power, and they instigated this relationship by offering the service in the first place. They should shoulder the burden of fixing the problems they have created by attempting to undercut the market when it was beneficial to them.