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by NickM 915 days ago
Sure, you're technically correct, but when the average person reads "recall" they typically assume something very different. Doubly so since this isn't even a bug fix, just a new requirement to add additional safety checks above and beyond the ones already there.

There's no reason the headline couldn't have read something like "Tesla Issues Software Update at Request of NHTSA", which would be less likely to confuse the average reader, but also less attention-grabbing.

3 comments

The average person can learn what the term means when they get the notification in the mail from Tesla (which will state that there is a recall and it will be handled by an OTA update). Or they could read the article and not rely on the headline to get their full understanding of the issue. If the average user panics from the headline... good. This is a safety issue and they should be made aware of it.
The average person understands “recall” to mean “something about my car may be unsafe, I should read it”. If you’ve owned a car, you’ve gotten plenty of these and many of them are minor - for example, when I lived in San Diego I did not race to the dealership when Subaru put out a recall telling you to have the underbody inspected for defects which could cause elevated corrosion with frequent exposure to road salt because I knew my vehicle didn’t fall into that category. The recall mechanism meant I got it taken care of a year later when I had other work being done.

The only people claiming to be confused here appear to be Tesla fans who are reacting emotionally to their favorite company getting negative attention. I see no sign that any of them were concerned about a standard industry term before today.

In the old days, recalls meant the car had to go back to the dealer for a fix. Then "recall" got a legal meaning, and as we moved to cars that could be updated at home, the term stuck because it is now enshrined in official regulation. It is just anachronistic terminology now like "hang up the phone."