[imdsm]

Typical Google UX.

Get API key, takes me to makersuite, where I get a create API key button that errors. Then when I reload the page, I get a straight forbidden page.

HP said it best, you have to isolate the team from the bigger company to allow them to work as an effective startup. How can solo-preneurs provide better UX & onboarding while doing 16 other jobs than Google can with multi-billion dollar budgets?

[epolanski]

You reminded me of how much hatred I had for Google binding all their products language (including Workspaces) to my account language, with no chance to be changed (even if I updated the account settings).

How can they be so unaware of the fact that people will often prefer english because that's the language with most tutorials/guides/resources and makes interoperability in cross-country remote companies simpler?

Don't they want to sell cloud products to global companies?

How am I supposed to help or receive help from my coworkers?

I have lost days and days trying to set Google Sheets in English and I have been stuck with the Italian version no matter how many changes I did to my Sheets or Google account settings.

There's a 5000+ comments/upvotes discussion on their forums and they simply don't give two damns, I don't think humans even see those threads.

Didn't feel so stressed using a software since programming in Liferay professionally or trying to figure out Autodesk products a decade ago for hobby 3d modelling..

[slig]

Their language handling was fubar'd years ago. There was a time that you could open the Google.com home page passing some query strings and it would let you search in English with non localized results BS. Years later, and Google/YouTube don't care. YouTube's search is abysmal and will shove shitty results that have nothing to do with your search and the language that your Google account is set up.

[unsupp0rted]

Ugh Google Flights.

Hey maybe try using, I dunno, the currency of my logged in account / country? Or the currency I used last time? Or the currency of my VPN country?

Just because I’m traveling in Uzbekistan for a few days doesn’t mean I want to buy tickets denominated in Uzbek Som.

[jgilias]

It’s not about budgets, it’s about incentives and the Dunbar limit. A solo-preneur, or a small organisation has all the incentives to have great onboarding experiences. And they’re small enough for everyone to know each other and have a coherent vision.

At a huge organisation like Google there’s a plethora of people all working according to their incentives. These organisations pay lip service to customer experience and excellence, but when push comes to shove it’s the flashy projects that get rewarded.

So nobody has a great overview of everything going on to the necessary level of detail, and nobody actually cares about onboarding UX.

Microsoft has the same problem, I want to shoot myself every time I need to get something done for a kid’s account on Xbox.

[skywhopper]

> How can solo-preneurs provide better UX & onboarding while doing 16 other jobs than Google can

Solo-preneurs don't have to spend time coordinating with the 39 other people assigned to the project plus the 20 execs hovering over their shoulder, all with different ideas and agendas about what the product should be, while navigating the politics to get appropriate resources assigned without upsetting the hundreds of other folks with competing interests.

[kossTKR]

This reminds me of the year i had to use GCloud/Ads/Analytics and their respective interfaces which seemingly had no connections and changed randomly hour to hour.

Simple features so bizarrely complex and hidden that turning an instance off, checking visitors for a page or other trivial matters seriously required hiring a full time "google interface understander", i kid you not.

Kafka on steroids.

[cccybernetic]

Similar thing just happened to me.

Click on link > Get API Key > "We are sorry, but you do not have access to Early Access Apps"

Since I'm the admin, I checked and confirmed that I do have access. It's enabled for both my account and the entire organization.

Whatever.

[witort]

I had the same problem until I also enabled "Core Data Access Permissions"

[code51]

I know and agree about the UX problem.

But I wanted to note API key generation works when you pick an existing Google Cloud project.

[nextworddev]

GCP console’s UX is somehow worse than AWS’s, which is pretty crazy