[Tomis02]

It is very problematic because modern actors mumble to the point you can't understand much unless the volume is high enough for your entire neighbourhood to hear. Having closed captions instead of subtitles harms immersion.

Netflix can provide both English subtitles and closed captions (as seen in some Korean shows). They simply choose not to offer them for most English-language titles.

[wredue]

Lots of subtitles are straight up wrong anyway. You’re nearly as good off guessing what they said in some cases.

I honestly thing that they’re created by third parties who just run the audio through an AI and call it a day.