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by bastard_op
922 days ago
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You are right, CenturyLink support is apparently non-existent these days. My aunt recently had issues for weeks before finally giving up trying to get any real engineering support, and eventually it resolved itself, presuming some monkey noticed a rampant trend for problems in the area. Cox wasn't much better at times unless you knew exactly how to deal with support (I for a time ran part of their engineering and do), but it's still volumes better than the worse than nothing you get with CenturyLink now. That said I've been lucky, in the 6-7 years I've been on CL moving from Cox I've had 0 problems with my DSL, where I'll say there's something to be said for the old legacy 2-wire stuff. At least every 3-4 years, I'd have to have cox out to fix my cable terminations for suck-out (center conductor eventually contracts itself to lose contact with hot/cold over time) with the extreme heat in Phoenix, so it's been almost a nice change. |
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