[kelthan]

Trying or arbitrating a large number of cases individually is far more expensive than litigating a class action suit. But only if the people pushing the arbitration hold firm, rather than agreeing to the initial settlement offering.

[freeAgent]

I once looked into arbitration against a local company based on their ToS. Initiating arbitration would have cost me several hundred dollars, not to mention time, which was more than my dispute was worth.

[kelthan]

And how much would it have cost you to file a lawsuit?

[freeAgent]

I don’t know, but I had agreed to the terms that specified arbitration through a specific firm as my only available recourse, so that’s not particularly relevant.